Don’s Import Service Pledge
While vehicles today get more and more complicated, getting great customer service from your auto repair shop does not have to be. All of our services are backed by our personal pledge of customer satisfaction. We believe every customer should be provided with outstanding professional, courteous, and quality service.
We will provide each customer with:
- Courteous and professional service
- Clear and accurate estimates of repairs
- Customer authorization on all repairs
- The highest quality parts and materials
- Recommendations of repairs to maintain vehicle safety
As a repair shop, we recognize the importance of keeping you informed on all work for your vehicle. Before any work is performed, our knowledgeable Service Advisors will explain what issues need to be addressed and how we will repair them. They are there to answer any questions you have about your vehicle or the work we are performing. After all, it’s your car, and you have the right to be informed.